1. About these terms
These Terms & Conditions govern your use of SOFTUS, a multi-platform advertising and marketing service operated by SOFTUS SERVICE LTD, 111 Rd 9, Block-C, Banani 1213, Dhaka, Bangladesh. By using the Services, you agree to these terms. If you act for a business, you confirm that you have authority to bind it.
2. Eligibility and your account
You must be at least 18 and legally able to enter into an agreement. Provide accurate account details, safeguard your credentials, and manage your team?s permissions. Notify softussupport@gmail.com of suspected unauthorized access.
3. Connected platforms and authorization
Connecting a platform authorizes SOFTUS to perform the actions you request within the permissions you grant. You remain responsible for campaign approvals, budgets, schedules, and automation rules. Each platform?s terms and advertising policies also apply. Integration availability depends on platform access and approvals; no placement, approval, reach, or campaign result is guaranteed.
4. Your content and audiences
You retain your rights to content you provide. You grant SOFTUS the permissions needed to host, process, transmit, and publish that content to provide the Services under your instructions. You must have the necessary intellectual property rights, privacy notices, consents, and lawful authority for your content, targeting, and uploaded audiences.
5. Acceptable use
Do not use SOFTUS for unlawful, deceptive, discriminatory, infringing, abusive, or fraudulent advertising. Do not upload malicious software, bypass security controls, misuse personal information, send spam, or attempt unauthorized access. Follow applicable advertising laws and each Connected Platform?s rules.
6. Fees and advertising spend
Any subscription fees, billing schedule, renewal terms, and cancellation or refund conditions must be presented before purchase. Advertising spend and third-party charges are separate unless expressly stated. You are responsible for budgets and platform charges you authorize. Mandatory consumer rights remain unaffected.
7. Privacy and deletion
Our Privacy Policy describes how personal information is handled. You can disconnect platforms and request account or data deletion through our data deletion instructions page or by emailing softussupport@gmail.com. Content already published on third-party platforms must be removed on those platforms.
8. Service availability and changes
We may update features or temporarily interrupt service for maintenance, security, or third-party changes. We do not promise uninterrupted availability. Where legally required, we will provide notice of material service or contractual changes.
9. Suspension and termination
You may stop using the Services and request account deletion at any time. We may restrict or suspend access for a material breach, security risk, unlawful activity, or a platform requirement. Where appropriate, we will provide notice and an opportunity to resolve the issue. Obligations accrued before termination remain applicable.
10. Intellectual property
SOFTUS branding and service materials belong to SOFTUS or its licensors. You may use the Services as permitted by these terms; this does not transfer ownership of our software, brand, or other protected materials.
11. Disclaimers and responsibility
To the extent permitted by law, the Services are provided as available, without a guarantee of advertising results. You are responsible for reviewing content, including automated suggestions, before publication. Neither party excludes liability that cannot legally be excluded, including mandatory consumer protections. Liability will otherwise be determined under applicable law.
12. Governing law and disputes
These terms are governed by the laws of Bangladesh, subject to mandatory rights under the laws that apply to you. Please contact us first to seek a good-faith resolution of a dispute. Any unresolved dispute may be brought before a court with lawful jurisdiction.
13. Changes and contact
We may revise these terms and will provide appropriate notice of material changes. Contact SOFTUS SERVICE LTD at softussupport@gmail.com, +880 179475-3808, or 111 Rd 9, Block-C, Banani 1213, Dhaka, Bangladesh.